Gather all the facts prior to meeting with the employee

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Question

As HIM director, you receive a call from the CEO informing you that she has received a complaint from a patient. The patient reported that one of the coders in your department revealed his diagnosis to his neighbor. Point out what action action is recommended

Terminate the employee immediately for violation of the confidentiality policy.

Gather all the facts prior to meeting with the employee.

Give the employee a written warning.

Immediately call a departmental meeting to discuss the importance of maintaining confidentiality.

Reference no: EM133504158

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