Fundamentals of managing organisational conflict

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Reference no: EM131947953

Introduction to Business Operations

Learning outcome: Understand the fundamentals of Managing organisational conflict

ASSIGNMENT INSTRUCTIONS

Word count: 2000 words excluding your referencing. (Please use report format)

For this assignment you will analyse the Case Study and answer the related questions. You will have to substantiate your findings by referencing to source materials including your textbook and Study Guide. You are required to engage in some research into the theories underpinning the managing organisational conflict in order to successfully complete this assignment.

A CASE STUDY OF ORGA NIZATIONAL BEHAVIOR: CONFLICT MANAGEMENT

Instructions:

1. Evaluate the TIGO case study based on conflict and write a detailed review. Consider the conflict types, cause and potential outcomes/issues.

2. Describe how TIGO can resolve or manage the existing conflict using conflict management strategies and instil a system to prevent both internal and external conflict/issues in the future.

3. In our view, as senior members of the team John & Smith failed to play Mediator/ Negotiator role. - Assess this statement and
a. Explain your own view giving reasons
b. Describe a Manager's role in managing conflict.

4. Based on the write a recommendation to TIGO highlighting the importance of managing organisational conflict supported by relevant theories and concepts

Attachment:- Managing Organisational Conflict.rar

Verified Expert

This paper discusses on Conflict Management. Conflict is defined as a difference of opinion on any given subject. People get involved into conflicts for one or the other reasons and hence there is a need to solve these conflicts to get desired positive results of it. There are conflicts taking place in different organizations and it is the business that ultimately suffers in such situations. Each workplace manager should thereby make the efforts to resolve these issues and create a friendlier environment. This paper is written in Microsoft Word Document File.

Reference no: EM131947953

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Reviews

len1947953

4/18/2018 5:49:11 AM

Research Weighting 20% No authoritative sources, no evidence of research or not relevant for the task. Very limited understanding. The research has not been linked to the main text. Less than 2 authoritative sources or sources are not relevant for the task. Limited understanding. Little evidence of meaningful integration of the research with the main text. 2-3 scholarly sources. Some sources lack relevance or authority but are still appropriate for the task. Adequate understanding. The research could be incorporated with the main text more consistently. 3-4 scholarly sources. Sources are mostly well-chosen, authoritative and appropriate for the task. Good understanding. The research is integrated with the main text. 4-5 scholarly sources. Sources are well- chosen, authoritative and are appropriate for the task. Excellent understanding. The research is very well integrated with the main text.

len1947953

4/18/2018 5:49:03 AM

No argument. Poorly organised and difficult to read. Does not flow logically from one part to another. The argument is not clear. Generally well organised although the flow of the argument is not always logical. Argument is clear and mostly sound. Coherently organised and logical formation of sound argument. Exceptionally well structured. Logic is easy to follow. Arguments are sound and convincing. Muddled writing that is very difficult to follow. Numerous grammatical errors. Multiple spelling errors. Acceptable presentation. Long winded and some clear writing presentation. Some grammatical errors. Multiple spelling errors. Tidy presentation. Mostly clear writing but at times long winded. Writing style lacks consideration. Few issues around grammar. Less than 5 spelling errors. Professional presentation. Clear writing mainly to the point. Considered writing style. Excellent grammar with only minor oversights. Less than 3 spelling errors. Polished presentation. Clear and concise writing.

len1947953

4/18/2018 5:48:38 AM

Importance of Managing organisational conflict – theories and concepts Weighting 20% Clear evidence of lack of understanding fails to identify purpose of objectives. Lack of knowledge of strategies and poor understanding of Case Study application. Unconvincing evaluation and poor examples Lack of understanding of the importance of managing organisational conflict Little comprehension of link between theory and case study. Weak evaluation Reasonable explanation on importance of managing organisational conflict Sound understanding and knowledge demonstrated by linking conflict management theories and concepts Competent explanation on importance of managing organisational conflict Thorough understanding and knowledge demonstrated by linking conflict management theories and concepts Excellent explanation of importance on managing organisational conflict Extremely high level of understanding and in-depth knowledge demonstrated by linking conflict management theories and concepts

len1947953

4/18/2018 5:48:32 AM

Manager’s Role Weighting 15% Clear evidence of lack of understanding fails to identify the manager’s role in managing conflict Lack of knowledge of theory and poor understanding of Case Study application. Unconvincing evaluation Lack of understanding of the manager’s role in managing conflict Little comprehension of link between theory and case study. Weak evaluation Reasonable description of manager’s role when managing conflict Sound understanding and knowledge demonstrated by linking conflict management theories and concepts Good description of manager’s role when managing conflict Thorough understanding and knowledge demonstrated by linking conflict management theories and concepts Excellent description of manager’s role when managing conflict Extremely high level of understanding and in-depth knowledge demonstrated by linking conflict management theories and concepts

len1947953

4/18/2018 5:48:26 AM

Conflict management strategies and system Weighting 20% Clear evidence of lack of understanding, fails to identify conflict management strategies and systems Lack of knowledge of theory and poor understanding of Case Study application. Unconvincing evaluation Lack of understanding of conflict management strategies and systems. Little comprehension of link between theory and case study. Weak evaluation Reasonable choice of remedial strategies clearly relevant to Case Study. Sound understanding and knowledge demonstrated by linking conflict management theories and concepts Competent identification of remedial strategies clearly relevant to Case Study. Thorough understanding and knowledge demonstrated by linking conflict management theories and concepts Excellent identification of remedial strategies clearly relevant to Case Study. Extremely high level of understanding and in-depth knowledge demonstrated by linking conflict management theories and concepts

len1947953

4/18/2018 5:48:20 AM

Criteria E (0-39) D (40-49) C (50-64) B (65-79) A (80-100) Evaluation of Conflict Weighting 10% Clear evidence of lack of understanding fails to identify purpose of evaluating conflict. Lack of knowledge of theory and poor understanding of Case Study application. Unconvincing evaluation and poor examples Lack of understanding of objectives and purpose of evaluating conflict. Little comprehension of link between theory and case study. Incomplete and weak examples. Reasonable evaluation of conflict and linked to Case Study. Sound understanding and knowledge demonstrated by linking conflict management theories and concepts Competent evaluation of conflict and linked to Case Study. Thorough understanding and knowledge demonstrated by linking conflict management theories and concepts Excellent evaluation of conflict and linked to Case Study. Extremely high level of understanding and in-depth knowledge demonstrated by linking conflict management theories and concepts

len1947953

4/18/2018 5:47:56 AM

hi team, Need this to be done i am happy to provide any additional file if required please do not hesitate to ask.This is a compulsory assignment. It must be submitted and it makes up 25% of your final result for this paper. The completed assignment is to be submitted to your facilitator via Blackboard by the due date. Any work of others such as articles, journals. The internet or textbooks must be referenced following the latest APA referencing guidelines.

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