Reference no: EM133177198
1. Which is a strategic function of a human resources information system?
a.) To ensure legal compliance when hiring
b.) To create & maintain employee records
c.) To track skills for succession planning
d.) To record occupational health and safety data
2. Why do many organizations use the balanced scorecard system?
a.) It encourages employees to live a balanced lifestyle.
b.) It provides critical information that can be linked to cost control.
c.) It allows an organization to be more effective with its human resources functions.
d.) It translates an organization's strategy into a comprehensive set of performance measures.
3. What actions can leaders take to improve employee engagement?
a.) Communicate clear expectations and ask employees daily for work process schedules.
b.) Provide regular feedback and ask employees daily for work process schedules.
c.) Micromanage processes and give recognition and praise.
d.) Communicate clear expectations and give recognition and praise.
4. Why might organizations choose to staff international locations with expatriates instead of local employees?
a.) To incur lower labor costs
b.) To improve relations with local regulations
c.) To allow time for the development of host-country employees
d.) To meet host-country governmental restrictions on local hires.
5. What is the primary goal of strategic human resources management?
a.) An improved retention strategy
b.) An improved labour relations strategy
c.) Achievement of the human capital strategy
d.) Achievement of the corporate or business strategy
6. Which is a consideration during the organizational analysis phase of a training needs analysis process?
a.) Cognitive analysis
b.) Resource analysis
c.) Task analysis
d.) Viability analysis
7. What is the definition of andragogy?
a.) A traditional approach to learning
b.) An adult-oriented learning approach
c.) A child-oriented learning approach
d.) An extrinsic approach to learning
8. From the perspective of the employer, what is a major disadvantage of seniority?
a.) Employees have less flexibility in the management of their work.
b.) Employees whose performance is below average may obtain promotions.
c.) There is an increase in career opportunities for newer workers.
d.) There is an increase in job security for long-term workers.
9. Which suggests that individuals are more likely to attempt a particular behavior if they believe that they can do it and believe that they will receive a reward they value?
a.) Attribution theory
b.) Entitlement theory
c.) Expectancy theory
d.) Reinforcement theory
10. What are the characteristics of a learning team?
a.) Discuss errors, feedback, experimentation
b.) Co-operation activities, technical skills, norms
c.) Cohesion, communication, small size
d.) Dynamics, shared mental models, self-concept
11. When measuring the return on investment (ROI) of a training program, what does a ROI ratio of greater than 1.0 indicate?
a.) That the training program benefits exceed the cost of implementation
b.) That the cost of implementation exceeds the benefits of the training program
c.) That the quality of service has improved because of the training program
d.) That the transfer of training occurred based on employee performance
12. What is illustrated by comparing time spent orienting new employees to a reduction in errors?
a.) Variance analysis
b.) Cost-benefit analysis
c.) Life-cycle cost analysis
d.) Activity-based costing
13. What should be the initial response in an incident investigation?
a.) Speak to the witnesses.
b.) Interview the injured worker.
c.) Secure the scene of the incident.
d.) Complete incident report.
14. Why is employee engagement important to an organization?
a.) It empowers management.
b.) It decentralizes decision input.
c.) It increases discretionary effort.
d.) It assists in succession planning.
15. Which evaluation approach can be utilized to evaluate any training course without customization?
a.) Learning transfer system inventory
b.) Decision Based Evaluation model
c.) COMA model
d.) Kirkpatrick's Hierarchy
16. What is systemic discrimination?
a.) The establishment of policies and practices designed to achieve equitable representation in the workforce.
b.) The combination of organizational policies and practices that supports and encourages employee difference in order to reach business objectives
c.) The exclusion of members of certain groups through the application of employment policies or practices based on criteria that are not job related
d.) The practice of giving preference to members of certain groups such that others feel that they are the subjects of discrimination.
17. which method of training is most effective when trainees lack theoretical knowledge?
a.) Lecture
b.) Role play
c.) Behavior modelling
d.) Games and simulations
18. Which human resources responsibility is best defined as ensuring that the interests of both the employees and the organization are aligned?
a.) Advice and counsel
b.) Servant leadership
c.) Policy formation and implementation
d.) Employee advocacy
19. What element of compensation poses the greatest risk of legal liability to an organization if its features are not communicated to employees in a way they can understand?
a.) Flexible benefit plan
b.) WCB benefits
c.) Vehicle allowance
d.) long-term service recognition