Front-office activities from the back-office activities

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Reference no: EM131669537

1. The following is(are) advantage(s) of BPR:

a. Cycle time reduction

b. Effective communication

c. Both ‘a’ and ‘b’ (i.e., Cycle time reduction and effective communication are advantages of BPR).

d. Laying off employees

2. The following process model (diagram) is most useful in separating the “front-office” activities from the “back-office” activities of an organization.

Service Blueprint

Process Flow Diagram

Project Flow Diagram

Process Chart

Reference no: EM131669537

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