Front of person in conflict or crisis when intervening

Reference no: EM133591547

Question

1. Explain with further details why is it not advisable to stand directly in front of a person in a conflict or crisis when intervening? Why do you think it can be challenging to de- escalate the situation?

2. Could you please explain with further details the differences between the terms "influence" and "coerce" in the context of verbal communication techniques. Do you think they also have similarities, if yes, what do you think it is?

Reference no: EM133591547

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