Free-form slides prevent cognitive overload in audience

Assignment Help Operation Management

Reference no: EM132296067

1. The Project Charter should include the following:

a. background and purpose

b. scope

c. mission statement

d. team composition

e. operational framework

f. performance measures

g. all of the above

2. Advantages for using the CAHPS survey for assessing the VOC include the following (choose best answer)

a. the survey is standardized and validated

b. the survey can be administered at no cost

c. comparative data is available at no cost

d. all the above

e. a and b

f. b and c

3. The Kano Model includes the following dimensions of quality:

a. attractive quality

b. charismatic quality

c. important quality

d. all above

4. How can free-form slides prevent cognitive overload in the audience?

a. By creating text-heavy slides

b. By offering "big picture" views instead of detail

c. By being used only as a way to support a detailed handout

d. By limiting the amount of information delivered in each slide

e. By creating slides that all look alike, creating flow and uniformity

5. What non-inclusionary practices could cause each of the following groups to suppress themselves, please explain your rationale:

Person with a non-visible disability

Non-Christian

Transgender-transitioning

Someone in same sex marriage

Person of color who is part of the non-dominant racial/ethnic group

Women in male dominated environments

Men in female dominated employments

6. Screencasting allows you to capture what takes place on your screen and create a video that you can email to other users, so they can view how to use software programs.

True

False

Reference no: EM132296067

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