Four conflict-stimulation techniques

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As a manager of people it is inevitable that you will have to deal with conflict issues. In our studies we have identified the need to resolve conflict when it is seen to be counter to the organizations goals and in some cases, to stimulate conflict to arrive at organizational goals or increase performance. Select any two of the nine conflict-resolution techniques (see Exhibit 14-4 in your textbook). Explain how each technique could be used to reduce or eliminate conflict. Provide an example scenario for each. (15 points for each technique with an example scenario) Select one of the four conflict-stimulation techniques (see Exhibit 14-4 in your textbook). Explain how that technique could be used to improve a group’s performance. Provide an example scenario.

Reference no: EM13759421

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