Formulate appropriate response to this type of verbal abuse

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Reference no: EM133820112

Problem: Facing the Challenges of Today's Workplace

A client's family member is yelling at you for "providing poor care" and is threatening legal action. Formulate an appropriate response to this type of verbal abuse in the workplace. Get the instant assignment help. Include specific statements you would use and each step you would take if the verbal abuse occurred again.

Reference no: EM133820112

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