Formulate a strategic plan

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Reference no: EM133102359

Part 1: The Assignment

You are expected to formulate a strategic plan/design for this company that will create a total revamp, realignment and reposition of the company:

Will Entertainment Giant - Main Event Ltd. - Return to the Glory Days? 

COVID-19 continues to have a 'death grip' on the global economy with some industries such as Entertainment taking the heaviest toll with seemingly no way to return to growth and profitability in the near term.

From the information presented, prepare an overall strategic design that will assist Main Event Ltd. in returning to its 'glory days' of strong growth and profitability post-Covid -19.

In your deliberation, provide recommendations that can fuel growth, success, and profitability for the business in spite of the grave impact of Covid-19.

HISTORY AND OVERVIEW OF OPERATIONS 

History The Company is an event management, digital signage and promotions company that has become known in Jamaica for its creative and innovative services, and use of 'state-of-the-art' new technology. It was incorporated on 15 June 2004 by founding Directors Solomon Sharpe and Richard Bair, each of whom had experience in the Jamaican event promotion industry, having conceptualised and executed events such as Beer Vibes and Hot Shots and the launch of the Desnoes and Geddes 'Smirnoff Ice' product through their former businesses. The Directors consider that the launch of Smirnoff Ice was a particularly significant moment: under their direction the venue was transformed into a supermarket, gas station, and nightclub, creating 'atmosphere and vibes' for guests of the client. This successful event was also the platform the founding Directors used to launch the Company. 

Overview of Operations 

The Company provides a diverse range of marketing, events and entertainment related services including equipment rental, graphic design, online marketing, project marketing and sound and video production. This strategy of the 'one stop shop' is one that the Company continues to follow because it offers the customer a more convenient, coordinated service and also, because it allows the Company to be responsive to the customer's needs without the execution risk associated with managing a multitude of different contractors. 

From inception, the Company's clients included corporate businesses as well as individual customers who understood the need to maintain and expand market share through marketing and promotion. In its initial years, the Company designed and executed product launches, movie premieres and sponsorship launches in addition to designing and building carnival floats and trade fair booths. Clients of the Company began to commission more complex projects, including international franchise productions. 

Personnel 

The Company's management is involved in all stages of the client experience and is supported by a highly trained and skilled staff of 149 team members, including contractors. The Company's human resources team helps to identify, hire, coordinate and train the staff in requisite business areas. 

Locations 

The Company's current head office is leased and located at 70-72 Lady Musgrave Road. This is the hub from which the entire distribution of the Company's products and services are managed. It also leases warehouse space in Newport West, Saint Andrew to store equipment and other items used in production. 

PRODUCTS AND SERVICES 

Although the Company provides many products and services, it is focused on complete event 16 coordination, from concept design, planning and organization, to execution of all aspects of any event. 

In the conceptualization stage, the Company, through its internal department 'the Agency', provides stand-alone creative development, promotion, execution and event proposals with the use of 2D and 3D designs, video content and animations. Research is done before providing detailed campaign and event proposals to ensure that there is potential for added value to the client. 

At the planning stage, the Client Services department of the Company progresses the proposal with a finalized concept and spearheads the project to completion. 

At the execution stage, the Audio Visual Lighting, Field Services, and Digital signage teams of the Company, led by a Project Manager, bring the finalized concept to life (with the assistance of external suppliers if required). 

Finally, at the project close-out stage, a post - event evaluation is conducted and the client is invoiced. This stage helps the Company to evaluate its own performance, ensure that its client is satisfied and that the relationship is maintained. 

Gleaner Article - Main Event re-enters loss position 

Published: Wednesday | June 16, 2021 | 12:08 AM

Video link: https://www.youtube.com/watch?v=ZfBYenVQXcI

Main Event Entertainment Group Limited returned to losses in the April quarter, amid continued restrictions on the entertainment sector. But the company is still trying to strike a positive tone, saying it had high hopes for future business.

The events promoter reported losses of $27.6 million, nearly doubling the losses of $15.8 million reported in the comparative April 2020 period. Revenue fell to $174 million from $287 million.

"While business activity and sales volumes continue to be low, our ambitions are extremely high. We have been exploring new opportunities that we believe will bring us deeper global connections and greater business synergies, as our industry and the world slowly recovers from the pandemic," the company said in a statement prefacing the financial report. Main Event is led by CEO Solomon Sharpe, while Dr Ian Blair is acting chairman.

Among its prospects to grow income, the company said it's getting ready to do a regional roll-out of M Academy services. The division offers technical training in events management.

The losses in April erased a small profit of $8 million in the February quarter, leading to a six-month or half-year loss of $19.5 million. Revenue for the period plunged to $349 million over six months, a near two-third decline from $885 million in the comparative period ending 
April 2020.

Two weeks ago, Sharpe told a panel at the Mayberry Virtual Investors Forum series hosted by brokerage Mayberry Investments Limited that more than half of the entertainment sector was either bankrupt or out of work.

"50 per cent is in bad shape; they are in really, really bad shape," he said.

"I set up my operation to be a fun space. We provided 100 lunches a day to staff and now it's down to maybe 10 for the critical persons in the small office. ... We had to downsize. We had to shrink or die - even myself," he said.

The Government is in discussion with the entertainment sector regarding the protocols for a limited reopening of the industry during the summer.

A comprehensive review of the company's strategies and operational processes must be examined for a new strategic plan/design to be orchestrated.

Some of the areas of concentration that the strategic team is hoping to address ahead of the compilation of the strategic plan are: 

  1. Conduct an environmental analysis 
  2. Select an organizational structure that is appropriate for a successful strategy 
  3. Develop an implementation plan for the strategy

Please note that the suggested areas above are not set parameters. Feel free to select from the listing and, integrate other concepts/principles taught in the course that you may find pertinent in the execution of the task.

Reference no: EM133102359

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