Forms of data collection

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You work at Jack Astor's, a restaurant on the corner of Yonge and Dundas. You notice that, when customers come into the restaurant and order a drink, they are waiting a long time for their order. You conclude that this issue is either with the servers or the bartenders. Your general manager suggests you perform job analysis to fix the problem, however, he is only providing you with funding to analyze one job.

a) Which job would you analyze? Describe the rational that you would use to make this decision.

b) Which two forms of data collection would you use to analyze this job? Why these two?

Reference no: EM133180021

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