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Focusing on the drawbacks of process change

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Reference no: EM132866635

Please watch this video and answer the following questions:

  • How realistic and common do you believe the situation depicted in the video is in today's business world?
  • John is only focusing on the "drawbacks" of process change. Why do you think that is? What would you do if you were his Manager?
  • Why is it desirable to have "systems supporting processes rather than processes supporting systems"?
  • Why are stakeholders so important when driving business process improvement?
  • This is the video: (260) Business Process Management: it's primarily an attitude - YouTube( https://www.youtube.com/watch?v=nOMWNzNnqTY)

Reference no: EM132866635

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