Focuses on specific activities-general purpose equipment

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Reference no: EM132297206

Consider Anytown USA’s general hospital. The manager claims he is using a process focus. He says that is the best way to do a hospital business, because it focuses on specific activities, uses general purpose equipment (such as surgical suites or X-ray machines), has a high degree of product flexibility (anything from strokes to car accidents to well-baby clinics), and planning and scheduling is a huge challenge. Costs are really high.

An Operations Management consultant suggests that the hospital manager move away from a process focus and into one of the other three (repetitive focus, product focus, or mass customization.)

Do you agree that the hospital should move away from a process focus and onto one of the others?

Why or why not? If they should move, which one should it be to? If they should remain a process focus, why?

Reference no: EM132297206

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