Reference no: EM132277586
John Sutherland needs your help. John is the founder and CEO of a midsized global consulting firm that focuses on advising companies on strategy and organizational issues. He is looking for a fresh, outside perspective on his company because he believers that his business needs to be re-envisioned.
John built his company over two decades and now employs 210 people worldwide. The focus of his consultancy is helping executives develop effective strategies, improve their strategic management, and realign their organizations. He competes directly with their strategic management, and realign their organizations. He competes directly with Mikinsey, Bain, and BCG. One problem he faces is being smaller than his top-tier competitors, yet much larger than the typical niche-focused strategy consultancy . But John is not preoccupied with this issue, since his company is still doing reasonably well. What really troubles him is the strategic consulting profession's poor reputation in the marketplace, and growing client perception that the prevalent hourly and project- based billing model is outdated. Though his own firm's reputation remains good, he has heard from several clients that they think consultants overcharge, under-deliver , and show little genuine commitment to client projects.
Such comments alarm john, because he believes his industry employs some of the brightest minds in business. After much thought, he has concluded that this reputation results from an outdated business model, and he now wants to transform his own company's approach . John aims to make hourly and project billing a thing of the past, but isn't quite sure how to do so.
Help John by providing him with some fresh perspectives on innovative consulting business models.