Focus on actual performance results

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1. Write an overview of how Sara Lee measures performance, what specific measurement tools or programs they use, and if it is effective or not. Additionally, recommend one change or new measurement tool they should make or use, and why.

2. Controls are established to focus on actual performance results (output controls), activities that generate the performance (behavior controls), and resources used in performance input controls. Output controls stipulate what is to be accomplished by looking at the results of behaviors using objectives, performance indicators, and markers. Behavior controls state how something is to be accomplished using policies, rules, and procedures as directed by management. Input controls focus on resources such as skill sets, abilities, values, and intelligence (Wheelen, Hoffman, Hunger, Bamford, & Deresky, 2016).

- Write a description of the types of Output, Behavior, and Input controls Sara Lee uses. Then explain if they are effective or not.

Reference no: EM132583087

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