Focus of this learning activity is negligence

Assignment Help Operation Management
Reference no: EM131682743

The focus of this learning activity is negligence.

Scenario: You are the owner of a busy, downtown coffee shop called "Coffee Corner". It is open 7 days a week. Approximately 300 customers come in and out daily to purchase coffee, breakfast and lunch sandwiches, snacks, and to use the free wifi.

One day, just before the shop opened, an employee dropped a large urn of coffee so that coffee spilled over a large section of the shop, including an area near the entrance. Employees quickly began mopping the floor. When it was time to open the shop, large areas of the floor had been mopped, but were still damp. Other areas of the shop had not yet been mopped and were obviously covered with spilled coffee.

You opened the shop on time, but an employee continued to mop the spilled coffee. You posted a large floor standing sign outside and just inside the entrance that said, "Caution, coffee spills - wet floor".

Customers immediately began entering the shop. About 5 minutes later, a regular customer named Zanni, slipped on the wet floor and broke her wrist.

A. Analyze and discuss whether Coffee Corner has any liability for Zanni's juries, and why or why not.

B. Discuss what Coffee Corner could have done to prevent the accident and Zanni's injury.

Please cite references?

Reference no: EM131682743

Questions Cloud

Which method is best for completing performance appraisals : Which method is best for completing performance appraisals for each of the three different types of employees in an MNE?
Describe four ways efficiency and effectiveness metrics : Describe four ways efficiency and effectiveness metrics are important in measuring effectiveness of an MIS project impact on organizational business decision
The fundamentals of the law and ethics : Why is it important that a health information manager understand the fundamentals of the law and ethics?
Determine the utilization and the efficiency : Determine the utilization and the efficiency for each of these situations:
Focus of this learning activity is negligence : The focus of this learning activity is negligence. Analyze and discuss whether Coffee Corner has any liability for Zanni's juries, and why or why not.
Discuss group and team decision making : Discuss group and team decision making, Include it's advantages and Disadvantages and how it can be more effectively managed.
What are the optimal strategies for each player : What are the optimal strategies for each player, and what is the value of the game?
Firm products and services exceed customers expectations : TQM is a process “ by which management develops policies and practices to ensure that the firm’s products and services exceed customers expectations”
Determine the optimal strategies and the value of this game : Determine the optimal strategies and the value of this game. Does the game favor one player over the other?

Reviews

Write a Review

Operation Management Questions & Answers

  Operations function transformation process

1) Describe the operations function's transformation process and provide an example for each element. 2) Distinguish between upstream and downstream firms in a supply chain and provide an example.

  Promising employee who has strong body odor

As a supervisor you have a new, promising employee who has strong body odor. In your department your employees come in contact with each other and clients. The employees have been complaining. Discuss how to handle this situation.

  Discuss the potential barriers you can foresee

Discuss the potential barriers you can foresee that the firm must overcome in order to successfully implement the changes you have suggested

  Problems they must address when bargaining

Public sector unions have unique issues/problems they must address when bargaining. Discuss any of the unique issues/problems. Support your position stating why it is unique to the public sector unions.

  Outside-in strategic perspective in the global market

Is ECCO following an inside-out or outside-in strategic perspective in the global market? What are the implications of this choice and how can ECCO increase its sales and marketing efforts?

  Microsoft charging businesses to use skype

Examine the major advantages and disadvantages of Microsoft charging businesses to use Skype. Determine whether or not it would be beneficial for Microsoft to charge businesses for the use of Skype. Provide a rationale for your response.

  Differences between real property and personal property

What are the differences between real property, personal property, and intellectual property? Can you provide an example of each kind of property? Can real property owners do whatever they want with their property, or are they subject to certain rest..

  Assuming that jim accepts the dealer offer

Jim is shopping for a used car. He has found one priced at $4500. The dealer has told Jim that is he can come up with a down payment of $500 the dealer will finance of the price at 12% annual rate over 2 years (24 months). Assuming that Jim accept..

  Organizational behavior effectiveness model

Determine skills, strengths or qualities that you possess, relative to seven dimensions of Global Leadership and Organizational Behavior Effectiveness model

  Packaging closely resemble the national brand leaders

Manufacturers of private-label brands try to make their packaging closely resemble the national brand leaders.

  Define employee engagement

Most companies in the Fall season begin to do employee surveys to engage the employees of their interest and concerns. Define employee engagement? Are you engaged at your place of employment current? If not, working, were you engaged when you were em..

  When dealing with risk environments

When dealing with risk environments, managers may assign __________ through objective statistical procedures or through personal intuition. The justice criteria asks if the decision satisfies all constituents or stakeholders.

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd