Flowchart detailing the complete service delivery process

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Reference no: EM13998794

Create a diagram or flowchart detailing the complete service delivery process.

Defend the flowchart or diagram.

Clearly identify each contact point (e.g., frontline employee, supervisor, delivery, etc.) before, during, and after the purchase.

Your defense of the diagram should detail the role of each contact and assess why each role is critical to the entire service delivery process.

Reference no: EM13998794

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