Reference no: EM132155186
1. In the context of total quality management (TQM), which of the following statements is true of Six Sigma?
a. It emphasizes a disciplined and relentless pursuit of higher quality and lower costs.
b. It specifies a goal of no more than 5.4 defects per million parts.
c. It is used for generating new business ideas and assessing market demand.
d. It is limited to manufacturing organizations.
2. Which of the following is an advantage to utilizing an internal consultant (for instance, employee of the organization)?
A. A lack of objectivity
B. Knowledge and experience of a particular intervention
C. Knowledge of the organization
D. Better data collection expertise
3. Flextime gives the employee the latitude to:
a) Choose the days that they show-up for work
b) Choose the number of days that they will work per week
c) Choose some options of starting and quitting per day or week, but also working during core periods
d) Choose to avoid working in the core period