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Five strategies to resolve conflict

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Reference no: EM131948088

Managers can use one of five strategies to resolve conflict: avoiding, accommodating, forcing, compromising, or problem solving. The first four strategies are termed win-lose or lose-lose because one or both parties in the conflict will lose. However, the fifth strategy is termed a win-win approach because both parties in the conflict are potential winners; consequently, the effective manager should strive for the win-win style.

  • Give an example of when a win-lose strategy might be justified to resolve a business conflict. Explain why you think this is the best way to address the problem. 
  • Give an example of how you used a win-win strategy in a business situation to resolve a conflict.

Reference no: EM131948088

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