Reference no: EM132210374

1. The Balanced Scorecard functions as a widely used method to

A. detail strategic objectives and correlate with core values to track progress and performance

B. combine the use of both strategic and financial objectives, track achievment, and provide a more complete view of organizational performace to management

C. ensure the vision statement and mission statement are aligned

D. provide a competitive advantage by closely monitoring business performance

2. You are considering the optimal internationalization mode for your business plan. You have developed a new technology, branded by your own name. You are willing to take on a moderate level of consumer market risks (e.g., payment default, income fluctuation, etc.), but you are not ready to take on local labor risks and other operational and country risks (e.g., regulation, cultures, etc.). Which of the following mode is the BEST?

A) Export through own sales representatives or sales subsidiary

B) Local packing and/or assembly

C) Export via agent or distributor

D) License

3. What are five of the characteristics of effective correspondence?

A. includes an informative opening sentence or subject line

B. addresses a person, not a department

C. is timely, which can sometimes mean it is sent in anger

D. includes business jargon where necessary

E. avoids formality

F. includes lists and headings for easy reading

G. empasizes the benefits to the reader

H. uses 'you' in positive situations

I. uses 'you' in negative situations

J. assumes an individual approach, instead of a team approach

4. What are the four main types of business reports?

a. Progress

b. Periodic

c. Trip

d. Explanation

e. Incident

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