Five goals of delivering bad news

Assignment Help Business Management
Reference no: EM13952298

Negative Message Assignment: You are a recent college graduate and are applying for a number of jobs. Unfortunately, you receive two offers on the same day and need to accept one and decline the other. Write a letter to the hiring manager (see below) explaining your acceptance of another offer, keeping in mind the five goals of delivering bad news, found on page 193. You select the scenario that is most applicable to your current situation.

Preparation: Review Chapter 8: Writing Negative Messages (Especially pgs. 193-195)

Format: Use the modified block letter format for this assignment. Please refer to page 421-423 for an explanation of the block and modified block formats. The example in your book on page 422 is a block format letter while the example on page 423 is modified block letter format. Please note the differences carefully.

There are two main ways to format a negative message letter; directly or indirectly. You can find comparisons of these strategies on pages 193-194. For this exercise, you will be utilizing the direct approach, since you do not need to maintain any formal relationship with the organization you are declining. Follow the organization on pages 195-196 as a guide.

The format of your letter tells the reader a lot about you and your professionalism. Since you do not want to completely cut ties, it is important to leave a lasting respectful impression. Pay particular attention to your letter's margins, line spacing, font type and size, and placement of letter parts such as the return address, date, inside address, salutation, complimentary close, and signature block.

  • The information for the job you are declining is: Assistant Manager, Hilton Corporation.
  • The contact person for this position is: Terrence Walters, Hiring Manager, Hilton Corporation, 555 SW 8th St., Miami, FL 33199.

Recommended Organization

Introduction/Opening: Begin your letter with the bad news. The indirect approach includes a buffer, however, the direct approach does not. Be sure to remain professional and concise in this section to not sound rude or ungrateful for the opportunity.

Body/Discussion: In the first paragraph of the body include your reasons for the decision, without too much detail about the other position. Having the right balance of ambiguity is respectful to the employer you are declining. Use creativity when developing reasons for taking the other position over theirs. Maybe the schedule was more flexible or the other position better for your skill set. These are just a few examples to consider when writing this section.

In the second paragraph you can add a positive spin to the situation if you desire. This could be as simple as saying you'll keep this employer in mind for future endeavors or that you will recommend a qualified friend who should apply for the position.

Conclusion/Closing: Begin your closing paragraph with a courteous transition and thank the employer for the opportunity. Conclude your letter by indicating how the reader may contact you if he has any questions.

Reference no: EM13952298

Questions Cloud

Budgets are the responsibility of everyone : At Lakeside Manufacturing, budgets are the responsibility of everyone. Each department collaborates in determining its expected needs, and sales personnel determine the likely sales volume. As the accounting manager, write a memo to Mr. Talbott, expl..
New trends in foodservice industry : Students are expected to find an article from a scholarly journal, newspaper or industry magazine (NOT AN INTERNET BASED ARTICLE - FROM THE LIBRARY or OTHER SOURCES get instructors approval) related to new trends in foodservice industry, lodging o..
What are the desired ending direct materials in pounds : If the required materials to be purchased are 18,000 pounds, the production needs are three times the direct materials purchases, and the beginning direct materials are three and a half times the direct materials purchases, what are the desired endin..
Five goals of delivering bad news : You are a recent college graduate and are applying for a number of jobs. Unfortunately, you receive two offers on the same day and need to accept one and decline the other. Write a letter to the hiring manager (see below) explaining your acceptanc..
Change the footer to display your name instead of adam smith : Create a column chart to show the graphical representation of the expenses, using the figure below as a guide. Create the chart on its own chart sheet, named Expense Report Chart. Do not include a legend but include the title "Expenses." Include d..
Write the coding for calculating bmi : Write the coding for calculating BMI.
Critically analyse the accounting softwares : You were meant to critically analyse the accounting softwares that are available in the Australian market. The analysis should cover.
What is the projects internal rate of return : Suppose that a project costs $3.5 million. It is expected to generate the following cash flows in the next 5 years: $1 million, 1.2 million, 1.3 million, 1.4 million. What is the project's internal rate of return?

Reviews

Write a Review

Business Management Questions & Answers

  What adversity hit an area the cost of everything seems

What adversity hit an area the cost of everything seems to go up immediately- food, water, housing, gas and so forth

  Behavioural based safety facilitator for your company

You are the Behavioural Based Safety facilitator for your company. You are required to ascertain the safety culture level of your organization to determine its readiness to implement a Behavioural Based Safety process.

  Effective people management strategieswhen jessica took

effective people management strategieswhen jessica took over the department she turned to mary her mentor and boss for

  Observation of a facilitator leading a group

Go "outside the classroom" and observe or recall a previous observation of a facilitator leading a group. (This observation can be within your organization, personal experiences, volunteer experiences, etc

  The primary objective of performance management

The primary objective of performance management is to ensure that the employee performance is congruent with the employee's career objectives.

  Jack refrigeration repair is under contract to repair

Jack's Refrigeration Repair is under contract to repair, recondition, and/or refurbish commercial and industrial icemakers from restaurants, seafood processors, and similar organizations. Jack currently has five jobs to be scheduled, shown in ..

  Cultures and traditionssome cultures resent the

cultures and traditionssome cultures resent the appropriation of long held traditions and beliefs by cultures that do

  Choose a business plan template and customize it

Choose a business plan template, and customize it for your venture. Include your venture's name, logo, and contact information. Fill in those sections that pertain to the work you have done on your venture this term.

  1 using 1your own words definitively describe the key

1. using 1your own words definitively describe the key characteristic of negotiation known as interdependency.2.using

  Global communicationevaluate the website of wal-mart

Explain what tools or criteria you used to evaluate the effectiveness of the website. Include a copy of your tools or criteria with your paper.

  Expalin what are possible reasons for outliers and possible

expalin what are possible reasons for outliers and possible solutionsa researcher is measuring production levels in

  Explaining greatest challenge with leaders in organizations

From an HR perspective, what do you think the greatest challenge is with leaders within organizations? Why?

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd