Firm to be successful with quality management

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Reference no: EM131752695

It has been said that quality management is really a “people” system, more than a technical system. If this is true...

1) What conditions must first be in place for a firm to be successful with quality management?

2) What are the possible repercussions for the firm if the employees aren’t committed to the quality management program?

Reference no: EM131752695

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