Find the percent change in overall productivity

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A company used 5 trucks and 10 workers working 160 hours each month including travel time) to service 480,000 calls for repair in 2017. In 2018, the company used 4 trucks and 8 workers working 210 hours each month to handle 496,800 calls for repair. The cost of trucks is $4,000 per month and $3 per hour while truck is in use. The labor cost of workers is $15 per hour for the first 160 hours during a month and $22.50 per hour for each additional hour worked over and above the 160 hours during the month. Find the percent change in overall productivity.

Reference no: EM132228713

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