Find someone to fix his computer

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Jim wants to find someone to fix his computer. PC Fixers (PF) is a local service that offers such computer repairs. A new customer walks into PF every 10 minutes (with a standard deviation of 10 minutes). PF has a staff of 5 computer technicians. Service times average around 40 minutes (with a standard deviation of 40 minutes).

-If Jim walks into PF, how long must he wait in line before he can see a technician? (Only include the waiting time, not any service time)

-How many customers will, on average, be waiting for their computer to be fixed?

Reference no: EM132728830

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