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Find and solve profitability of chester company account

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Wizard Corporation has analyzed their customer and order handling data for the past year and has determined the following costs:

Order processing cost per order                                          $7

Additional costs if order must be expedited (rushed)             $9.50

Customer technical support calls (per call)                            $12

Relationship management costs (per customer per year)              $1200

In addition to these costs, product costs amount to 75% of Sales.

In the prior year, Wizard had the following experience with one of its customers, Chester Company:

Sales                                       $15,000

Number of orders                          160

Percent of orders marked rush       70%

Calls to technical support                80

Required:

Question 1: Calculate the profitability of the Chester Company account.

Reference no: EM132594858

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