Solution-Find a customer success story of an organization

Find a customer success story of an organization

Assignment Help Management Information Sys

Reference no: EM132130829

KNOWLEDGE MANAGEMENT SYSTEMS AND CRM

In answer to the challenges Nelnet faces in servicing a growing volume of student loans, the company chose to deploy a knowledge management system called OpenText Process Suite.

Go online and investigate the features and capabilities of this suite of software products.

What functions does Open Text provide that can augment and assist customer relationship management (CRM) systems?

Find and briefly summarize a customer success story of an organization that integrated Open Text with its CRM system.

Reference no: EM132130829

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Find a customer success story of an organization

Reference no: EM132130829

Reference no: EM132130829

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