Financial logic to explain the typical pricing approach

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For a typical major carrier in the U.S. cellular industry, customers under two-year contracts generate monthly churn rate of 2% while customers without contracts generate a churn rate of 6%. The advertising cost per gross add is around $90; sales commission paid per subscriber is $100; and handset subsidy provided to the subscriber is $180. The monthly average revenue per unit is $52; and monthly cost-to-serve is $30. Assume the annual interest rate is 5%.

1. Use the formula CLV = M / 1 - r + i - AC to calculate lifetime values for both contract customers and non-contract customers.

2. Use the CLV concept and your calculation results as a financial logic to explain the typical pricing approach used by major carriers.

Reference no: EM132469197

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