Reference no: EM132278069
1. A criteria for deciding on emotional content should include which of the following:
Consistency with mission statement, features and employee buy-in
Content delivery format, ability to host celebrities and file size
Popularity with Snapchat, Instagram and Facebook
Audience reach, audience resonance and feasibility
Search engine strength, likability and brevity
2. Among the ways to humanize content is to:
Use personable search terms
Demonstrate your expertise in addressing pain points
Add shout outs when someone’s birthday arrives
Let your audience witness what occurs behind-the-scenes
Screen the content through legal and PR departments
3. Content is made shareworthy when you:
Embed a selfie
Use creative fonts styles
Announce a profile update
Add to someone’s bragging rights
Cram a lot of search terms throughout the content
4. Understanding pain points starts with knowledge of your audiences’:
Emotional hang-ups
Social network usage
Personas
Medical condition
Favorite search terms
5. Among the reasons why audiences comment on your content is all BUT the following:
Voice their opinions
Fuel a debate
Ask advice
Give a shout-out to other commenters
Join discussions
6. Among the best ways to make your blog digestible is all BUT the following:
Follow APA guidelines
Use short sentences and paragraphs
Use well-crafted titles with numbered lists like 5 Ways to…, 7 Steps to…, 10 Reasons Why…
Tell us what you are going to tell us; tell us; and then tell us what you told us
Use many visuals and headers
7. Generosity, like that displayed in Westjet’s Christmas Miracle, can be achieved through content that displays:
Awards given for philanthropy, contributing to political events and feeding the poor
Scenes of pleasing customers
Testimonies of your generous donations
Random acts of kindness, community benevolence and thankful gift giving
Volunteering your time for rescues and humanitarian relief efforts
8. The central tenet of relationship marketing is that brands are able to build _____ with their targeted audiences:
Loyalty
Value
Patronage
Customer satisfaction
Trust
9. The great success of Dove Beauty Secrets in viral reach is due to its ability to demonstrate:
Transparency
Empathy
Dove’s lighter side
Distinct brand features
Competitive advantage
10. Expressing your benevolence in social content marketing can be best demonstrated through:
Search engine optimization
Donated problem solving content
Product or service features
Contests and sweepstakes
Banner ads