Explores jurans concept of fitness for purpose

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Reference no: EM133396428

Assignment:

Prepare a matrix that explores Juran's concept of "fitness for purpose."

• In the first column, list at least six examples of products: two hard goods, two services, two elements of information.

• In the second column, describe the fitness for purpose for each example.

• In the third column, describe aspects of quality that may come into play in establishing fitness for purpose.

• In the fourth column, describe actions that may be taken to influence the quality aspects. If so inclined, add a last column as a clearinghouse to address related matters that may have arisen in your work.

Reference no: EM133396428

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