Reference no: EM133644926

Homework

Prior to beginning work on this homework,

1. Review the webpage, How the Public Sector Can Build on Opportunities Presented by COVID-19
2. Review the video, Reimagining Organizations for Post Pandemic Times
3. Review the video, Compassion Fatigue: Is Compassion a Finite Resource?

During the COVID-19 pandemic, human service organizations faced many challenges to provide optimal services to families in need. The needs of underserved communities grew and required additional services. Yet, many organizations had limited resources and staffing to fill these new demands. Human service professionals began to experience vicarious trauma because of large caseloads and their inability to provide services. Some complained of compassion fatigue and apathy. Human service organizations began to change the type of services they provided to adapt to the needs of their communities. The final paper, How Organizations Modified Operations to Adapt to the Pandemic Needs will investigate the obstacles created by the pandemic.

The following directives will be included in your paper:

1. Select an organization, non-profit or governmental agency that redefined their business model to adapt to the pandemic challenges.

2. Identify the services that were altered to accommodate various needs during the pandemic (i.e., hotels provided extended stays for out-of-town nurses during COVID nursing shortages, the Gap & Athleta company created masks, Armbrust American created N95 respirators).

3. Explore the best leadership style for this organizational change.

4. Examine the change management approach used.

5. Describe how emotional intelligence was applied to service delivery.

6. Evaluate the strategies that can help a human service professional overcome compassion fatigue during service delivery.

7. Compare self-care methods that human service professionals can use to overcome apathy.