Explanation of the reporting hierarchy

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Question: The Covid-19 pandemic has posed many challenges to the facilities managers. The lock down closed many workplaces reducing the requirement for all but essential maintenance. However, during the lockdown FM departments were supplying advice to staff working at office and from home. The COVID-19 pandemic caught most organizations by surprise, and few were prepared with pandemic plans. During challenging and uncertain times like these, having effective and trusted ways of communicating with staff and other stakeholders is essential to ensure that people are aware of the decisions you make and any actions they need to take. Clear, consistent and regular communication provides reassurance and will divert people from less reliable sources of information. It is difficult to predict how the COVID-19 pandemic will develop and how long it will run, but having effective and flexible arrangements to lead and communicate your response within your organisation will be essential to mitigating the impact. As a Facilities Management Manager, you need to outline FM communication planning to communicate to and inform stakeholders and employees at your workplace about COVID-19 prevention measures, policies, and procedures. The communication plan should include: a) An explanation of the reporting hierarchy and identified relevant stakeholders. (Assessment criteria

Reference no: EM133316606

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