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Assignment: Treating Internal and External Customers
Overview:
In this assignment, you will write a minimum two-page paper that explains the treatment of internal and external stakeholders
Instructions:
In your paper, you will address the following points:
• Which (internal or external stakeholders), if either, is more important?• Why do you feel this to be true?• Research and describe one organization that does a great job treating internal stakeholders.• Research and describe one organization that does a great job treating external stakeholders. a great job treating iexternal stakeholdersRequirements:
• Length: a minimum of pages two, not including title or reference pages• Must use a minimum of two resources• The final product will be a paper that is double-spaced, APA formatted pages.
Be sure to read the criteria by which your work will be evaluated before you write and again after you write.
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The paper effectively revealed the business process of the firm by maintaining the work processes of the firm. On the other hand, the paper also reveals the example of a few of the organizations that manage the external stakeholders as well as internal stakeholders in a well-defined manner. Mcdonald corporation manages their internal stakeholder's exceptionally well and they have provided many rewarding programs to boost the overall performance of the organization. Telstra corporation also manages their external stakeholders exceptionally well by satisfying and aassiting the customers are per their satisfaction level. The firm is also introducing the latest technologies to enhance the experience of the customers.
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(14-15 points) (12-13 points) (10-11 points) (0-9 points) Clear and professional writing and APA format Writing and format is clear, professional, APA compliant, and error free. Few errors that do not impede professional presentation. Significant errors that do not impede professional presentation. Errors impede professional presentation; guidelines not followed.
Research of one organization that does a great job treating internal stakeholders The research is clearly defined and presented, including all details. The research is present, but is missing minor details. The research is present, but is missing key details. The research is missing or poorly presented. Research of one organization that does a great job treating external stakeholders The research is clearly defined and presented, including all details. The research is present, but is missing minor details. The research is present, but is missing minor details. The research is missing or poorly presented. (5 points) (4 points) (3 points) (0 points) Resources More than 2 resources 2 resources 1 resources 0 resources Paper length More than 2 pages 2 pages 1 page N/A
Write a short two to three-page paper that explains the treatment of internal and external stakeholders. Refer to the attached document for complete instructions and grading rubric. Due Date: Sunday at 11:59 pm of Unit 4 Points: 100 Be sure to read the criteria by which your work will be evaluated before you write and again after you write. Evaluation Rubric for Unit 4 Assignment CRITERIA Exemplary Proficient Needs Improvement Deficient (23-25 Points) (20-22 Points) (15-19 Points) (0-14 Points) Which (internal or external stakeholders), if any, are more important and why The importance between internal and external stakeholders and why is clearly defined and presented, including all details. The importance between internal and external stakeholders and why is present, but is missing minor details. The importance between internal and external stakeholders and why is present, but is missing key details. The importance between internal and external stakeholders and why is missing or poorly presented.
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