Explains different options of apologia in communication

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Reference no: EM133324335

Question: Hearit 1995, (mistakes were made": organizations, apologia, and crises of social legitimacy) explains three different options of apologia in crisis communication: opinion/knowledge dissociation, individual/group dissociation, and act/essence dissociation. With the chosen organization: Airbnb and apologia campaign in mind, which apologia option did your organization utilize? How do you know? Was this choice the most strategic, or do you suggest an alternative?

Reference no: EM133324335

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