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Q1) Choose a topic that most interests you from Service Strategy or Service Design and then write a paper around that topic. Try to use as much of your own creativity and originality when writing the paper. Make use books, internet articles or research documents as references to support your ideas and thoughts where you believe it is most appropriate. You will need to have at least two references in your paper.
Paper needs to be at least 5 pages with a maximum length of 8 pages, double-spaced (Not included in the page count for determining length are: the cover page, table of contents, endnotes, bibliographies, and appendices (if any). Please use 12 point Times New Roman Font. Please review Format and Organizational Requirements for Papers document accompanying the Syllabus.
REQUIRED TEXT(S) Title: ISO/IEC 20000 - Rise of New Service Paradigm Author: Alex Hernandez ISBN: 0979235987 Publication Date: 2007 Title: ITIL V3 Foundation Handbook Author: Ashley Hanna, John Windebank, Simon Adams, John Sowerby, Stuart Rance, Alison Cartlidge ISBN: 9780113311712 Publication Date: 2008
Describe the factors which would contribute to you having greater trust in e-business. Do you look for trust seals when shopping online?
Callingyou Inc is a growing company providing 24-7 telephone support services for numerous companies. They have asked you to prepare a design proposal for their new office network.
Describe in scholarly detail why knowledge management systems would be so important to a modern organization where the organization would initiate.
Your computer investigation firm has been hired to verify local police department's findings on current case. Tension over the case is running high in the city.
Joe the janitor is recorded on the company security camera one night taking pictures with his cell phone of the office of the CEO after he is done cleaning it. What will you do and what is your justification for your actions?
With that being said, its great that each of you pointed out the GUI differences. What about the Security differences?
Download a password cracker designed for your operating system. Run the cracker on your system. Explain the results from the cracker.
If you wish to take in and store user's name in cell A1 by having them type their name following prompt declaring "Give me your name, Earthling!" that code excerpt must you use within button subprocedure?
Explain techniques to apply to recover passwords from the protected files.
Explain the significance of strategic management to support telecommunications planning model.
What is meant by protocol? Why are protocols essential in data communications?
What technology may someday eliminate this need for antenna maintenance? In your own words, briefly describe how this technology works.
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