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Address one of four product crises: Nestle- infant formula in the third world; Bridgestone/Firestone- tire shredding; Exxon- Valdez oil spill disaster in Alaska, OR Tylenol- product contamination. During this unit, each team is to research their firm's product crisis and consider alternative solutions (Going with Exxon)
Research the history of product crisis. Delegate the following issues:
What was the basis for the crisis? Were there any policy decisions that led to the crisis? How was the crisis managed? How was the crisis resolved? What were the short-term effects for the firm? Have there been any long-term effects?
Meeting the customers need with the right product or services is main key for success.
Are there circumstances where laissez-faire leadership might be appropriate? (What are they?)
In a leader-follower relationship, is it ever appropriate to change your behavior based on a person's gender or cultural background?
What leadership style(s) are evident in Steve Ballmer's leadership of Microsoft?
Describe the professional ethics and responsibility of intermediaries, managerial responsibility, loyalty and employee responsibility to community?
Describe and explain the advantages and disadvantages of small businesses entering into international markets. How are small businesses important to an economy?
Find two or three articles that address financial reporting practices and ethical standards in health care finance, including Generally accepted accounting principles and Corporate compliance, ethics, or fraud and abuse.
Linda Yang, a labor relations specialist, wants each side to leave the negotiating table well satisfied. Yang is best advised to use which style of conflict management?
What additional information would you require if you were in Dennis Kwok's place? What other issues related to this problem are of concern to supply management?
Discuss issues of cyber law.
Make three lists - one each detailing the leadership skills, characteristics and attitudes best suited to leading innovative individuals, teams and decision groups.
Compare cost-volume-profit analysis with profit-volume analysis. How do they differ?
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