Reference no: EM133276704

Assessment Task

One of the scenarios below will be chosen by the teacher/assessor for you to use in a simulated workplace scenario.

Your role in the simulation

You work at Families Back on Track (FBOT) which is a service that supports sole parents and their children who are homeless or at risk of homelessness. You are the case worker who has been assigned to work with one of the sole parents in the scenarios below. An assessment has already taken place with the team leader and you are needing to meet with her in her new home at FBOT to work out a plan to meet the person's needs.

Focus of the simulation

Explain your role, the boundaries and code of practice.
Use your active listening skills including questioning to identify the client's needs and those of her child.
Use your communication skills to respond to her distress.
Explore any immediate, short and long term goals and discuss their priorities.
Identify strengths
Identify and work towards making an appropriate referral.

Case Scenario 1

Ms Charlotte Brown, 25 years of age

Summary

Charlotte and her 3 year old daughter have been at FBOT for 4 months. Charlotte does not want to go outside the home. She has not worked in 4 years, since she was raped and this has led to her leaving her job of a graphic designer and withdrawing from her family and friends.

Charlotte does not appear to be interested in her daughter, has low levels of hygiene and does not want to engage with any workers. Lately Charlotte has not been eating or sleeping well either and has not been to the playgroup for the past two weeks.

Case Scenario 2

Ms Pauline Smith, 17 years of age

Summary

Pauline completed high school when she was eight months pregnant and has recently separated from the father of the child due to his abusive behaviour. Her son is now 6 months old and her mother sometimes takes care of him when Pauline is at work, but no one else in the family know about this. Pauline has been instructed not to contact her family as they were afraid that her partner would cause trouble for them.

After moving to FBOT 2 weeks ago, Pauline has started waitressing at Versace again, and usually works about 25 hours per week. These are sometimes evening shifts and she often goes out with a couple of friends after these shifts as her mother has her son. This is causing some issues as Pauline's mother is uncomfortable lying to her husband about where she is.

Pauline has started attending private counselling to try and work through some issues such as alcoholism, anxiety and her relationships. It has not helped and she was admitted into hospital over the weekend because she fainted at work. The fainting was due to still being heavily drunk from the night before and not having eaten.