Reference no: EM133564616
Officer Callahan has been a member of your police agency for five years and is one of your subordinates for two years. Her productivity, both in terms of quality and quantity, as well as her interactions with the public, has generally been up to standard; her performance evaluations have been positive in nature. In the past month, however, there has been a significant decline in all aspects of her work; furthermore, there have been complaints from other officers about her not responding to calls for service in a timely manner resulting in their having to cover for her. You have also noted her investigations into routine crimes have been inadequate. In addition, Callahan's reports are often late, or submitted only after you have sent her several reminders. Today a citizen contacts you to complain about her rudeness while taking a burglary report yesterday. You have also noticed since the onset of her work-related problems, she seems more aloof and moody and was found crying in the briefing room a few days back. You decide it is time to call her into your office to discuss these matters.
Questions:
1. How would you approach this problem?
2. How would you try to determine why her performance has changed in the last month? Would your inquiries include asking personal questions?
3. If you found nothing significant (such as personal issues in her life) as a cause, how would you explain your expectations for improved performance? Would you document your conversation?
4. Assume she tells you that she has been severely affected, both physically and emotionally, by another male officer's unwelcome advances and seemingly stalking behavior toward her while she is off duty. What would you do?