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Problem
Case Study: Contacting a Customer
As a sales representative with your company, you want to send a message to an important customer, Mr. Park. He is a good friend of the company's president and regularly orders supplies from your company. In your opinion, the two of you have a good relationship. However, the last time you visited him, Mr. Park seemed impatient with you. You got the feeling he was anxious to get back to his work. Now, two days after your visit, your company launches a sales campaign. Many of the products Mr. Park purchases from you are on sale. The prices are good, but the sale will only last two weeks.
Question 1. You should contact Mr. Park. Explain why you should contact Mr. Park.
Question 2. How will you contact Mr. Park? By letter? By email? With a telephone call? With a personal visit? Justify your answer.
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