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Due to the sudden downturn in economy and low market demand, Excel Company (EXC) had to make major changes to their business model and work processes to remain competitive. A number of employees were retrenched while the remaining employees had to work longer hours. Many of the employees had to take on additional responsibilities. The organisation hierarchy was also flattened as a number of managerial positions were removed. Some of the managers were asked to accept a pay cut and a more junior position. The employees were unhappy with the changes in their jobs. It was clear that they were resistant to the changes.
-a) Explain why organisational change is necessary. Based on what you learned in this course, describe two (2) factors that led to organisational change in EXC.
-Identify and describe three (3) sources of resistance in this scenario. For each source of resistance, explain how it is illustrated in the scenario. Is resistance to change always negative? Discuss.Please show reference
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