Reference no: EM132295415
Assignment
Question #1 Surveys of CEO's today will tell you that the two most important, and the two most difficult, management tasks when it comes to leading successful virtual and global teams is trust and communication. Explain why managers would declare this statement as being true. Be sure to consider our readings on teaming, and take that knowledge within the context of cross-cultural values as explained in the following resources:
· Geert Hofstede's renowned typology on national cultural values
· Beyond Intractability's extensive article database on cross-cultural communications and behaviors.
· Communication Tools for Understanding Cultural Differences
My homework is to provide a response to this student answer to this question, Response must have in text citations AND references from the course material below
Arthur Myrick Student Answer/Post: I believe that CEO's today consider virtual and global teams to be the most difficult management task is because of a number of reasons. One, in particular, is cultural relativism. Countries have different moral and ethical beliefs that can make reaching someone from a different culture very difficult. Utilizing the country comparison chart, I noticed that the United States tremendously when considering long term orientation.
Germany is considered a pragmatic country, which deals with situations sensibly and realistically ("Country Comparison - Hofstede Insights", 2019). While the United States is a normative culture that tends to follow time-honored traditions. As CEO this can be trying when your company is used to doing things a certain way and the person you're leading disagrees because it doesn't seem practical to them.
To ensure a strong and effective team, trust must be the number one concern of everyone within. An additional aspect of cultural relativism that may decrease the trust and communication of a global team is the leaders' ability to orient themselves with the cultures across their global teams.
A great leader must know how to verbally and nonverbally communicate to where individuals from a different culture background receive the message as attended.
This is particularly important when teams meet and communicate via telephone conference calls. According to Michelle LaBaron, the United States and Canada tend to analyze nonverbal communication less than an individual from Japan or Columbia who finds nonverbal to be a key within communication (LeBaron, 2019). A CEO who's not aware of this can lose the trust of those within his organization. Non-verbal communication is 90 percent of communication and is vital during the day-to-day conversation.
If a CEO is demanding reform within the company and those of different cultural backgrounds are displaying transgressions through their nonverbals, reform may not go as planned. Buy-in and the trust of those individuals are key, especially when they are geographically separated.
My homework is to provide a response to this student answer to this question, Response must have in text citations AND references from the course material below
Carlos Moncada Student Answer/Post: Trust:
Managers can find it is hard to build trust early on when a team is put together. Especially if you have a diverse group of workers that have not worked together or with you before.
It can be exponentially harder if you are leading these teams virtually instead of in person. Managers will need to use both high-context and low-context communication to ensure that the teams understand what is expected of them and build that trust. By being direct and clear, through low-context communication, you say "what you mean, and mean what you say," leaving little to be "read in" to the explicit message (LeBaron, Communication Tools for Understanding Cultural Differences, 2003).
Communication:
This can be difficult for managers based on multiple factors, especially with global and virtual teams. Some of these factors can be in cultural way of doing things, different languages, body language or non-verbal communications and face-to-face vs online are a few (LeBaron, 2003). Your Cultural Intelligence will play heavily into being able to perceive and understand how to properly communicate with other cultures. Language is a big hurdle to overcome. Different languages have different meanings for similar words, and this confusion could lead to conflict between team members.
For example, talking with Italians versus Americans is a big difference in that Italians like to be in close when they talk with others where Americans prefer their "personal space" and will keep a good distance when talking to you. With today's technology, more and more meetings and discussions are being held online, via instant messenger, or emails instead of face-to-face which could lead to misinterpretation of what is being presented.
COURSE MATERIAL TO BE USED IN RESPONSES. PLEASE USE ATLEAST TWO REFERENCES IN BOTH RESPONSES WITH THE IN TEXT CITATIONS AND REFERENCES IN RESPONSES.
· Geert Hofstede's renowned typology on national cultural values
· Beyond Intractability's extensive article database on cross-cultural communications and behaviors.
· Communication Tools for Understanding Cultural Differences