Reference no: EM133442969

Scenario

You were just hired as the new manager for remote sales employees at ABC Corp, a global company that has remote employees throughout the world. You are the third manager that they have had in less than 12 months. There has been a lot of turnover, morale is low, and monthly goals have not been met. There have been some issues between the Japanese and London teams including: poaching of top accounts, equal hunting and farming responsibilities, and employees not being available during working hours.

You have a strictly platonic friendship with a member of the London sales team. You worked at a former company together. He was the contact who referred you for this position before he transferred back home to the UK. Some of the other members of your team are aware of your friendship and you've heard rumors about people saying that you will give him the top performing accounts.

You are preparing to introduce yourself to each member of the team and to communicate expectations over the next month. Your goal is to start to build relationships and establish a foundation of trust, but you also need to set expectations, not show any favoritism, and get employees motivated and engaged. You decide to make a video that each employee can access from a shared cloud. You need to get grounded in your new role and help your team work together as one.

Develop a comprehensive plan to get you and your team acclimated.

Include the following:

Explain which specific management and leadership skills will be needed to lead your new team.