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1. What are some of the differences you might come across when interacting with clients, customers, colleagues and workmates in a community service organisation?
Non cooperation and improper cordination.
2. Explain what the term culture means to you.
Culture means the tastes in art and manners that are favoured by a social group.
3. Why is it so important to recognise and understand the differences between people and their cultures?
So that proper cooperation and coordination can be brought in.
4. List and briefly describe three strategies that an organisation might follow to ensure that the cultural and diverse needs of a client/ customer are met.
Direct strategy, indirect strategy and over all strategy are followed in order ensure that the cultural and diverse needs of a client/ customer are met.
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