Explain what is the complaint is and what would be

Reference no: EM133356470

Question:

In the following scenario please how would you advocate on behalf of 1 client to achieve their desired outcome.

The retirement village doesn't allow residents to keep pets in their individual apartments. A young male client on the Autistic spectrum who lives in a unit by himself would like to arrange for service dogs to visit once or twice a week to help he and other residents gain emotional benefit from the presence of an animal. He feels that this would help him as part of his treatment for depression, social anxiety, and depression. How would you advocate on his behalf to achieve the best possible outcome?

In the following scenario how would you support 1 client through through an organizational complaints process using the following case study. Explain what is the complaint is and what would be the process for making an organizational complaint in a retirement village?

CLIENT: Read the individual plan of a male client who felt the quality or type of food on the menu was contributing to a chronic medical issue (constipation). His daughter mentioned this in evaluation feedback on his Individual Support Plan form and then this issue was verbally raised with the communications officer who then forwarded this information to those working rostered in the kitchen including the Chef (Cook) and kitchen assistants. [Refer to Q 4.2]

Reference no: EM133356470

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