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Write blog ( 300 words)
- Explain what is Kano model?
- What is important, customer satisfaction or customer loyalty?
Note : satisfaction is important but not enough. Loyalty is very critical. loyalty make guaranty for satisfaction customer but satisfaction cannot guaranty for customer loyalty
- Kano Model Value
Note: Kano model value for customer is not clear why or how should organization create for customer because costumer look for value and argue value plus for customer
- Finally conclusion.
-Write Blog in any subject from Book strategic management (200 words)
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The report is a blog write-up exercise. There are two blogs presented in the attachment, one is on the Kano model on value addition and the second is on strategic management. As both of them are blogs, there are no references included in the report.
Greeting I need two blogs one for Kano model (300 words) and the second for any subject in strategic management ( 200 words).There is a file attachment
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