Explain what are you expected to do

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Reference no: EM1353955

Imagine that you have been hired by Southwest Airlines. Your boss walks into your office and drops a copy of the Southwest Airlines case on your desk; looks at you and says "handle this for me" and leaves the office.

Your first step should be to read the case. And then What are you expected to do? Hint: All Cases represent an opportunity that should be exploited or a problem that should be resolved.

Reference no: EM1353955

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