Reference no: EM133004218

BSBSUS511 Develop workplace policies and procedures for sustainability

Activity 1A Objective To provide you with an opportunity to identify how to establish scope and objectives of workplace sustainability policies.

1. Explain what action you could take to establish the scope and objectives of sustainability policies in the workplace.

Write your answer in no more than 100 words.

Activity 1B
To provide you with an opportunity to identify how to gather information for development of sustainability policies.
1. List two internal and two external sources of information.

2. List four methods of gathering information.

Activity 1C
To provide you with an opportunity to identify how to analyse information and consultation insights.

Explain what method you could use to analyse information you have gathered. Write your answer in no more than 150 words.

Activity 1D
To provide you with an opportunity to develop and document sustainability policies according to organisational processes.

Case Study B - Developing Sustainability Policies
H & J Accountancy and administration services are a medium-sized, office-based company that employ 24 members of staff across a few different departments in the offices. They have a large kitchen area and shower room facilities for staff members. They work between the hours of 9am - 5pm Monday to Friday and have another branch in a nearby city that they travel to twice a week for a meeting.
Their main business is providing accountancy and administration services to individuals, small businesses and some large companies. They use a lot of paper and ink for printers and photocopiers in order to provide prospective customers with quotes, and send out regular financial reports and other reports as requested. All of their reports follow a house style of font size 12, font style Calibri, centre alignment and arrow bullet points for lists. The majority of their work is computer-based, but they do keep a lot of hard copies of paperwork.
They would like to minimise the impact on sustainability of all office and transportation activities.

Refer to Case Study B - Developing sustainability policies

Develop a sustainability policy that identifies and documents five ways the business in the case study could improve their environmental impact. Your report should be typed on a computer and follow the organisational processes as detailed in the case study.

Activity 1E
Objective To provide you with an opportunity to incorporate implementation and continuous improvement processes into sustainability policies.

Refer to Case Study B - Developing sustainability policies

Using the policy points you identified and documented in Activity 1D, add additional information that explains what action can be taken to implement them and how they will be monitored for continuous improvement.

Activity 2A
Objective To provide you with an opportunity to present workplace sustainability policies and implementation processes to key stakeholders.

Activity 2B
Objective To provide you with an opportunity to identify and source resources required to implement sustainability policies.

Case Study A - Sustainability Policy
At All Things Party, we understand that businesses can have a negative impact on the environment, and we feel it is our duty to reduce our own impact where possible.
It is our policy to:
• Reduce our use of energy
• Reduce our water consumption
• Recycle as much waste material as possible
• Limit our use of paper by printing on both sides when we cannot avoid using paper, or using emails to send out correspondence
• Avoid unnecessary travel
• Encourage employees to car share or use alternative methods of transport into work
• Purchase environmentally friendly products where possible.

Refer to Case Study A: Sustainability Policy for Question 1

1. Identify three resources that may be required to implement the sustainability policy detailed in the case study.

2. Using the internet, research sources for the resources you have identified in Question 1. Attach your findings to your workbook; these can be handwritten or printed off.

Activity 2C
Objective To provide you with an opportunity to identify how to support implementation of workplace sustainability policies.
Explain the methods you could use to support the implementation of sustainability policies.

Write your answer in no more than 150 words.

Activity 2D
Objective To provide you with an opportunity to identify how to track continuous improvements in sustainability approaches using recording systems.
List three recording systems you might use to track continuous improvements.

Activity 3A
Objective To provide you with an opportunity to document outcomes and provide feedback to key personnel and stakeholders.

Case Study C - Documenting outcomes
Met Tech developed and implemented its sustainability policies four months ago, with their overall objective to become more environmentally friendly in their practices and purchases within the business. Overall, they are happy with the progress and will be continuously monitoring each area to ensure continuous improvement.

Refer to Case Study C: Documenting outcomes - for Question 1.

1. Using the information detailed in the case study, prepare a short report on the outcomes of the sustainability policies.

Make sure your policy includes:
- Initial objectives
- The policy principles
- What action has been taken
- What the outcomes are.

2. This is a role-play activity to be conducted in a small group.

Within the group, there must be the following roles:

- Employees from the business who will be helping to implement the policy
- A manager from the business responsible for signing off the policy.

Using the information in the report you have written in Question 1, provide the feedback to the small group of key personnel and stakeholders.

When giving this feedback, make sure that you:

- Match the level of formality to the audience
- Speak clearly and professionally
- Acknowledge all input.

Activity 3B
Objective To provide you with an opportunity to identify trends requiring remedial action to promote continuous improvement of performance.
This activity does not require observation

1. List three types of information that you might use to identify trends.

2. Explain what remedial action might include. You should write your answer in no more than 150 words.

Activity 3C
To provide you with an opportunity to identify how to modify sustainability policies to incorporate improvements.
This activity does not require observation.

Briefly explain what information you would need to include when modifying sustainability policies to include improvements.

Write your answer in no more than 100 words.

Section A: Skills Activity
Objective: To provide you with an opportunity to show you have the required skills for this unit.

This activity will enable you to demonstrate the following skills:
• Numeracy
o interprets and uses mathematical equations to calculate numerical information relating to time durations and costs
• Oral communication
o presents information and seeks advice using language appropriate to audience
o participates in discussions using listening and questioning to elicit the views of others and to clarify or confirm understanding
• Reading
o identifies, analyses and evaluates complex textual information to determine legislative and regulatory requirements, trends and outcomes
• Writing
o researches, plans and prepares documentation using format and language appropriate to context, organisational requirements and audience
• Initiative and enterprise
o develops, monitors and modifies organisational policies and procedures according to legislative requirements and organisation goals
• Teamwork
o selects and uses appropriate conventions and protocols when communicating with internal and external stakeholders to seek or share information
o plays a lead role in consulting and negotiating positive outcomes with a range of stakeholders
• Planning and organising
o plans, organises and implements work activities of self and others that ensure compliance with organisational policies and procedures, and legislative requirements
o sequences and schedules complex activities, monitors implementation, and manages relevant communication
o uses systematic, analytical processes in relatively complex, situations, setting goals, gathering relevant information, and identifying and evaluating options against agreed criteria
o evaluates outcomes of decisions to identify opportunities for improvement.

Instructions to Assessor:

If the learner is unable to perform the activity in the workplace, they will need to be provided with an example workplace that they can develop a sustainability policy for. They will need access to the internet for researching their chosen area and a small group of peers for a role-play activity.

Equipment needed:

• Access to the internet
• Small group of peers for a role-play activity.

1. Identify and document one area within your workplace that you can develop a sustainability policy for. If you are not in a workplace you can refer to one you are familiar with, or your assessor will provide you with an example workplace.

2. Using the internet, research any relevant laws, legislation, codes of conduct or regulatory requirements for the area you have chosen. Make sure you take notes and attach them to your workbook.

3. This is a role-play activity to be conducted as part of a small group of peers. For this activity, you will discuss the area you have chosen in Question 1 and the findings from your research and get their input on how you can lessen the environmental impact. The roles to include are:

• Internal stakeholder - an employee from the business
• External stakeholder - a customer.

4. Using the information you have gathered in questions 1 to 3, develop a sustainability policy.

Within this policy, you should include:

• The main principles
• The actions to be taken to achieve the principles
• Implementation
• How it will be monitored
• Any costs and timeframes.

5. Evaluate the policy and identify and document any areas for improvement.

Section B: Knowledge Activity (Q & A)
Objective: To provide you with an opportunity to show you have the required knowledge for this unit.

The answers to the following questions will enable you to demonstrate your knowledge of:
• Australian and international standards relating to corporate sustainability
• Environmental and sustainability legislation, regulations and codes of practice applicable to organisation
• Internal and external sources of information and their use in planning and developing organisational sustainability policies and procedures
• Elements required for the development of organisational sustainability policies and processes including:
o agreed outcomes of the policy and procedures
o policy timeframes and costs
o performance indicators
o activities to be undertaken
o assigned responsibilities
o record keeping, review and improvement processes
o common sustainability issues with organisational systems and procedures
• Typical barriers to implementing policies and procedures in an organisation and possible strategies to address them.

Answer each question in as much detail as possible.

All answers will vary, but the learner should be able to answer each question competently.

1. Briefly explain what international standards relate to corporate sustainability.

2. Explain the Australian government's main piece of environmental legislation.

3. What environmental legislation applies to your state or territory?

4. List two types of internal sources of information.

5. List two types of external sources of information.

6. Briefly explain how using internal and external information helps to plan and develop sustainability policies and procedures.

7. What methods can you use to analyse information?

8. How might you determine the timeframes and costs of the policies?

9. Explain what performance indicators you might use to track progress.

10. List three things the implementation plan needs to establish.

11. List two records a business might have to keep by law.

12. Briefly explain the most widely used continuous improvement model.

13. Explain the sustainability issues and barriers you might face.

14. Explain the action you could take to address any barriers to implementing policies and procedures.

Section C: Performance Activity

Objective: To provide you with an opportunity to demonstrate the required performance elements for this unit.

This activity will enable you to demonstrate the following performance evidence:
• Develop and implement workplace policies and procedures for sustainability on at least one occasion, including:
o implementing sustainability policy and procedures into wider organisational policies and procedures
o consulting and communicating with relevant stakeholders to generate engagement with sustainability policy development, implementation and continuous improvement.

Instructions to Assessor:

If the learner is not in a workplace and does not have one to refer to, they will need to be provided with a sample workplace which they can use to base a sustainability policy on.

They will need a small group of peers to discuss the policy with, and provide feedback to.

1. Identify an area of the workplace to develop a sustainability policy for. If you do not have a workplace, you can refer to one you are familiar with, or your assessor will provide you with an example workplace.

Within this task, you must:

• Discuss the development of the policy with a group of peers to gain ideas and information
• Include any relevant laws, legislation or codes of practice
• Develop the principles and actions required to meet the objectives
• Identify and source the resources required for implementation
• Implement the policy
• Develop and monitor continuous improvement methods
• Identify any trends requiring remedial action.

2. Write a short report documenting the outcomes of the sustainability policies. Write your answer in no more than 150 words.

3. This is a role-play activity in which you will need to provide feedback on the outcomes you documented in Question 2 to key personnel and stakeholders. You should make sure that you use language appropriate to the audience and acknowledge all input.

The roles include:

• An employee from the business
• A manager from the business.

Case Study A - Sustainability Policy
At All Things Party, we understand that businesses can have a negative impact on the environment, and we feel it is our duty to reduce our own impact where possible.
It is our policy to:
• Reduce our use of energy
• Reduce our water consumption
• Recycle as much waste material as possible
• Limit our use of paper by printing on both sides when we cannot avoid using paper, or using emails to send out correspondence
• Avoid unnecessary travel
• Encourage employees to car share or use alternative methods of transport into work
• Purchase environmentally friendly products where possible.

Case Study B - Developing Sustainability Policies
H & J Accountancy and administration services are a medium-sized, office-based company that employ 24 members of staff across a few different departments in the offices. They have a large kitchen area and shower room facilities for staff members. They work between the hours of 9am - 5pm Monday to Friday and have another branch in a nearby city that they travel to twice a week for a meeting.
Their main business is providing accountancy and administration services to individuals, small businesses and some large companies. They use a lot of paper and ink for printers and photocopiers in order to provide prospective customers with quotes, and send out regular financial reports and other reports as requested. All of their reports follow a house style of font size 12, font style Calibri, centre alignment and arrow bullet points for lists. The majority of their work is computer-based, but they do keep a lot of hard copies of paperwork.
They would like to minimise the impact on sustainability of all office and transportation activities.

Case Study C - Documenting outcomes
Met Tech developed and implemented its sustainability policies four months ago, with their overall objective to become more environmentally friendly in their practices and purchases within the business. Overall, they are happy with the progress and will be continuously monitoring each area to ensure continuous improvement.

Attachment:- Develop workplace policies.rar