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Explain what a work schedule is

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Explain what a work schedule is and who should be involved in its development and review.

  1. It will be necessary to prepare the work area, equipment and supplies ready for each service period. In a restaurant this will be called mise en place. What is meant by the term mise en place and why is it necessary?
  2. Create front of house mise en place checklist for a normal service period in a formal restaurant. List at least 20 items.
  3. What methods and techniques can hospitality workers use to ensure that customer needs and expectations are met. List six. Consider quality, presentation and timeliness of delivery.

Reference no: EM132631010

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