Explain ways to achieve total quality management

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Reference no: EM133120301

Question 1.

Explain the ways to achieve total quality management (TQM).

Question 2.

Choose two products or services you purchased recently. Describe those products and services in terms of their functions and attributes. What written specifications and standards might operations use to define each product or service?

Question 3.

Six Sigma is defined in terms of a statistical process and a program designed to reduce defects to help lower costs, save time, and improve customer satisfaction. What are the three elements of a comprehensive Six Sigma system? How does each contribute to achieving and sustaining business success?

Question 4.

Is it possible for a product's life-cycle stage to affect its product strategy? Describe how one product in growth and another in maturity might have different product strategies.

Reference no: EM133120301

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