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Explain verbal argument in office

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Question 1: Your friend, Holly, confides in you that Mr. Leech, the yearbook moderator, has been criticizing her in front of the yearbook staff. Holly is ready to quit the staff because she's tired of Mr. Leech calling her stupid and making fun of her. What should you do?

Question 2: You are working in a retail situation. There is a sale going on and the store is extremely busy. A customer comes to you and asks you a question about a particular product that you sell. You know a lot about this product, and discuss it with him/her but, for every question that you answer, the customer comes up with another one. It is clear that this customer is interested in your merchandise, but that he/she also is interested in keeping the conversation going. Meanwhile, there are other customers who need help (checking out, other questions, etc.). What should you do?

Question 3: Two of your fellow employees are having a verbal argument in your office. They are fighting over who is responsible for the tasks that the boss has just assigned to the three of you. What should you do?

Reference no: EM133180008

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