Reference no: EM132328807
Assessment Task2
Assessment Objectives
To demonstrate the skills and knowledge required to develop options for continuous improvement
Assessment Description
Based on the case study provided, you will develop a performance improvement strategy, brief a team of peers on the strategy, develop the strategy and encourage innovation within the group session, and incorporate results of consultation into strategy. You will develop risk and cost-benefit analyses which you will submit to your assessor for approval.
Assessment Instructions
1. Read the case study ‘A. C. Gilbert’ (Appendix 2). Assume no improvements have been made and the company is still operating in the same way today as when it closed in 1967.
2. Consider the following scenario:
Your manager, as per organisational processes for continuous improvement, has asked you to develop a performance improvement strategy, brief the management team, develop the idea with the team, seek the team’s approval and seek final approval from your manager.
3. Develop a one-page performance improvement strategy related to competitiveness. Include:
a. strategic goals
b. description of proposed process or amendment to current process
c. brief explanation of how proposal will improve performance and competitiveness
d. KRAs, KPIs, targets.
4. Prepare to deliver a 20–30-minute management team briefing and consultation session:
a. distribute your proposed strategies to team (team members may be other learners, or other group approved by assessor)
b. ask team to consider strategy, including:
i. pros and cons
ii. changes or improvements to strategy
iii. preparing to discuss changes or improvements at team briefing and consultation session.
c. agree on a time for session (agree on time with assessor to ensure assessor can observe session).
5. Lead session:
a. explain to team the objective of the session and how the outcome will contribute to the goals of the organisation
b. discuss options and work through group suggestions
c. use creative techniques to generate or develop ideas
d. work through implications of suggestions to trial them
e. encourage group to point out issues or potential problems during trialling
f. if and when applicable, accept failure of ideas and recognise successful ideas.
6. Summarise results of session and seek group’s approval for amended strategy.
7. Incorporate results of session into revised strategy.
8. Develop a risk analysis for strategy.
9. Arrange a time to meet with assessor (in role of your manager) to discuss strategy, risk and cost-benefit analyses. Explain costs and benefits and discuss the creativity and innovation theories you have considered for this strategy. Seek approval for strategy.
Submit documents to your assessor as per the specifications below. Ensure you keep a copy of all work submitted for your records.
Specification:
You must provide a:
1) one-page performance improvement strategy
2) 20–30-minute team briefing and consultation session (team members may be other learners, or other group approved by assessor)
Note: Presentation slides can be prepared to facilitate the scenario
3) revised one-page performance improvement strategy
4) written risk analysis (A template is provided separately on moodle)
Your assessor will be looking for:
- application of quality management and continuous improvement theories in improvement strategy
- demonstration of creativity and innovation theories in group consultation
- application of organisational learning principles
- demonstration of cost-benefit analysis
- demonstration of risk management
- analytical skills to identify improvement opportunities
- demonstration of creativity skills to think laterally and identify improvement opportunities that come from group
- explanation of creativity and innovation theories considered
- demonstration of learning skills to develop options for continuous improvement
- demonstration of teamwork and leadership skills to lead group session.
Assessment Task3
BSBMGT608 Manage Innovation and Continuous Improvement
Assessment Objectives
To demonstrate the skills and knowledge required to implement innovative processes.
Assessment Description
Based on part 1 of the case study provided (see Appendix 1), you will develop an implementation plan to embed a new process. Based on part 2 of the case study (see Appendix 1), you will need to amend your plan to ensure success.
Assessment Instructions
1. Turn to the case study ‘Implement an innovative process’ (Appendix 3).
2. Review ‘Part 1 – Implementation’. Examine all aspects of the new process to be implemented.
3. Develop action plans for 1) transition, and 2) communication. In each action plan, include:
a. activities, objectives, measures (KPIs), timeframes
b. activities to promote the process and sustainability
c. activities to communicate costs and benefits to relevant people
d. activities to reduce any negative impact on people.
Note: templates for Action plan, communication plan, and contingency plan are uploaded separately on moodle in appendix 4.
4. Develop twocontingency plans related to action plan and communicationto address possible implementation issues you foresee in relation to planned activities.
5. Review ‘Part 2 – Follow up’. Examine implementation issues and failures.
6. Critically analyse the causes of these implementation failures and draft a report describing how the contingency plans will address them.
7. Amend action plans and contingency plans to address the implementation failures.
8. Develop a schedule for evaluation and continuous improvement. Include regularly scheduled:
a. evaluation activities, regularly repeated over a suitable timeframe
b. evaluation activities to capture learnings from all work activities
c. activities to embed learning into work processes.
Submit documents to your assessor as per the specifications below. Ensure you keep a copy of all work submitted for your records.
Specifications
You must provide:
1) action plans for transition, communication
2) two contingency plans related to transition and communication action plans
3) a written analysis of the causes of implementation failure
4) amended action plans and contingency plans
5) evaluation and continuous improvement schedule.
Your assessor will be looking for:
- application of quality management and continuous improvement theories to planning and scheduling activities
- application of creativity and innovation theories to scheduling evaluation and continuous improvement
- application of organisational learning principles to continuous improvement planning
- application of sustainability practices to planning/revising plans
- analytical skills to identify improvement opportunities based on data in case study
- demonstration of creativity skills to think laterally and identify improvement opportunities to revise activities based on data in case study
- demonstration of learning skills to develop options for continuous improvement from data in case study.
Attachment:- Task Appendix.rar