Explain three primary components of comprehensive crm system

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1. This question contains two sub questions a and b.

Define the term ‘database’? List 3 reasons why DBMS are better systems compared with flat files.

Explain the importance of data mining tools and the types of information they produce. In what type of circumstance would you advise a company to use data mining?

2. This question contains two sub questions a and b.

A relative of yours approached you to provide some suggestions in improving the efficiency of a local sandwich shop. Firstly, describe at least three sandwich shop business processes. Can any of these processes be better coordinated through the use of information systems?

Explain the three primary components of a comprehensive CRM system.

3. This question contains two sub questions a and b.

Information ethics govern the ethical and moral issues arising from the development and use of information technologies, as well as the creation, collection, duplication, distribution, and processing of information itself (with or without the aid of computer technologies. Answer the following questions:

Organizations should implement certain e-policies to protect themselves. Discuss.

Authentication technologies that can be used to prevent hackers from gaining access to organizational systems. Discuss.

Reference no: EM132268993

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